Terms & Conditions
Last updated 26 May 2026
These terms govern use of the TaskNugget platform. By using TaskNugget you agree to be bound by them.
Which sections apply to you?
When you enable a role, you agree to the sections marked for that role below. Client and Tasker sections are linked directly from onboarding.
General
These terms govern use of the TaskNugget platform. By using TaskNugget you agree to be bound by them.
Client terms
These sections apply when you post tasks and hire taskers as a Client.
Mutual Release
When either party requests release from an in-progress task and the counter-party denies the request, the matter is referred to platform administrators for arbitration. If administrators uphold the denial, the requester is subject to a 14-day cooldown before they may open another release request on the same task. Cooldowns are not imposed when administrators find clear evidence supporting the requester's case.
Reviews & Responses — Removal Grounds
Reviews and the tasker's right of reply are public statements. Platform administrators may remove a review or response only on the following narrow grounds:
- Discloses personal information (phone number, email address, home address, or full legal name beyond the platform display name).
- Contains defamatory or unverifiable factual claims about the counter-party.
- Contains hate speech, harassment, threats, or discriminatory language.
- Off-topic content not relating to the task or the counter-party's conduct in performing it.
No other grounds for removal exist. Negative-but-accurate reviews and replies are protected expression on the platform and will not be removed.
Disputes & Platform Discretion
All dispute decisions by platform administrators are final. There is no appeal process. Administrators exercise absolute discretion in applying these terms; their decisions are not subject to review.
The platform has no obligation to mediate any dispute between client and tasker that falls outside the narrow grounds above. Disputes about quality of work, scope, pricing, payment for work performed, or any other commercial matter are the responsibility of the parties themselves to resolve.
Tasker terms
These sections apply when you find work, quote on tasks, and deliver services as a Tasker.
Lead Fee — Non-Refundable
Lead fees paid by taskers to access client contact details are non-refundable in all circumstances. Whether a task proceeds, is cancelled, is released, or results in a dispute, the lead fee remains payable and is not credited. The platform sells access to contact details; how the resulting engagement proceeds between client and tasker is their commercial responsibility.
Mutual Release
When either party requests release from an in-progress task and the counter-party denies the request, the matter is referred to platform administrators for arbitration. If administrators uphold the denial, the requester is subject to a 14-day cooldown before they may open another release request on the same task. Cooldowns are not imposed when administrators find clear evidence supporting the requester's case.
Reviews & Responses — Removal Grounds
Reviews and the tasker's right of reply are public statements. Platform administrators may remove a review or response only on the following narrow grounds:
- Discloses personal information (phone number, email address, home address, or full legal name beyond the platform display name).
- Contains defamatory or unverifiable factual claims about the counter-party.
- Contains hate speech, harassment, threats, or discriminatory language.
- Off-topic content not relating to the task or the counter-party's conduct in performing it.
No other grounds for removal exist. Negative-but-accurate reviews and replies are protected expression on the platform and will not be removed.
Disputes & Platform Discretion
All dispute decisions by platform administrators are final. There is no appeal process. Administrators exercise absolute discretion in applying these terms; their decisions are not subject to review.
The platform has no obligation to mediate any dispute between client and tasker that falls outside the narrow grounds above. Disputes about quality of work, scope, pricing, payment for work performed, or any other commercial matter are the responsibility of the parties themselves to resolve.
No Attendance Verification
The platform takes no stance on whether a tasker physically attended a task site or whether work was performed. No GPS, attendance, or fulfilment verification is provided. Both parties accept this when using the platform.
Contact
Questions about these terms: support@tasknugget.com